27th November 2019

Maintenance window due to urgent updates to the OneLMS infrastructure, scheduled 5 years ago

Description:

  • In order to resolve current problems regarding the session stickiness in the TCManager WebClient all current sessions will be invalidated between 12:00pm and 12:30pm on November 27th 2019 (today).
  • Users working with the OneLMS WebClient or connected clients have to log in again after this maintenance.

Planned Downtime:

  • from 27.11.2019 12:00 (DD.MM.YYYY hh:mm) to 27.11.2019 12:30 (DD.MM.YYYY hh:mm) CET

Consequences:

  • Unsaved changes will be lost. Please make sure to save your work before 12pm.
  • Login to some applications may not be possible during this maintenance.

We apologize for any inconvenience caused.

About this Page

This page will inform you about the current status of the OneLMS and SiCourse App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first.
If you still experiencing any problems with the SiCourse iPad App please contact sicourse.support.industry@siemens.com.
If you experiencing any issues with OneLMS or the Web Portal please contact your local OneLMS Key User.

Status Page Documentation

You can find the documentation for this status page in the Trainer Wiki: User Documentation Status Page

Support SiCourse App

In case of SiCourse App issues please contact sicourse.support.industry@siemens.com

Support OneLMS

Please contact your local OneLMS Key User.
Further Information can be found in OneLMS SITRAIN Processes Wiki.