30th July 2020

Maintenance window due to infrastructure changes at the Corporate Entitlement Service, scheduled 4 years ago

Description:

  • Due to an urgent Corporate Entitlement Service maintenance the OneLMS PROD environment will not be available from 03.08.2020 (dd.MM.yyyy) 07:00 to 03.08.2020 08:00 CET

Planned Downtime:

  • from 03.08.2020 (dd.MM.yyyy) 07:00 to 03.08.2020 08:00 CET

Consequences:

  • SiCourse App login with alternative login possible

  • SiCourse App login with CES not possible

  • SiCourse App page down-/upload possible

  • OneLMS Weportal not available

  • OneLMS TCmanager WebClient not available

  • OneLMS TCmanager Citrix Client not available

  • OneLMS TrainerClient not available

We apologize for any inconvenience caused.

About this Page

This page will inform you about the current status of the OneLMS and SiCourse App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first.
If you still experiencing any problems with the SiCourse iPad App please contact sicourse.support.industry@siemens.com.
If you experiencing any issues with OneLMS or the Web Portal please contact your local OneLMS Key User.

Status Page Documentation

You can find the documentation for this status page in the Trainer Wiki: User Documentation Status Page

Support SiCourse App

In case of SiCourse App issues please contact sicourse.support.industry@siemens.com

Support OneLMS

Please contact your local OneLMS Key User.
Further Information can be found in OneLMS SITRAIN Processes Wiki.