12th November 2020

TCmanager Webclient WebClient - TCmanager not working

Update: After the Emergency Release the Webclient is operational again (12. November 2020 - 12:35 CET).

Update: One of our Servers is down again. For some Users the Webclient ist not reachable (10. November 2020 - 11:50 CET).

Update: The problem reoccured. The Webclient ist not reachable again (12:20 CET).

Update: This problem is now fixed.

Description:

  • Currently the WebClient is not reachable. We are working on a fix.

Consequences:

  • SiCourse App access possible
  • SiCourse App login with SiemensID/MyID possible
  • SiCourse App login with alternativ login possible
  • SiCourse App page down-/upload possible
  • OneLMS Webportal available
  • OneLMS TCmanager WebClient available
  • OneLMS TrainerClient available

We are working on the solution with the highest priority. We apologize for any inconvenience caused.

About this Page

This page will inform you about the current status of the OneLMS and SiCourse App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first.
If you still experiencing any problems with the SiCourse iPad App please contact sicourse.support.industry@siemens.com.
If you experiencing any issues with OneLMS or the Web Portal please contact your local OneLMS Key User.

Status Page Documentation

You can find the documentation for this status page in the Trainer Wiki: User Documentation Status Page

Support SiCourse App

In case of SiCourse App issues please contact sicourse.support.industry@siemens.com

Support OneLMS

Please contact your local OneLMS Key User.
Further Information can be found in OneLMS SITRAIN Processes Wiki.