9th April 2019

SiCourse App: Update to the exchange of the certificate in SiCourse APP - emergency update provision is in progress for MDM managed devices and Trainer iPads, scheduled 6 years ago

Provision of the SiCourse App V 3.0.3:

  1. Participant iPads:

Based on an issue with the MDM-System the new version was first provided to MDM starting at 09th of April 2019 1:30 PM.

no planned Downtime

Consequences:

  • Installation on the iPads starts after unlocking the iPads and spent a few seconds.
  • If the app is in use the user will be asked if the update should be started.
  • In case of answer "update no" the update will be performed later.
  • In case of issues on Wednesday please send us a mail to onelms.sitrain.industry@siemens.com we will support you asap.
  • After the successful installation the SiCourse App is available as usual.
  1. Trainer iPads:

The provision about SAA (Smart App Access) for Trainer iPads is already finished.

no planned downtime

Consequence:

  • After unlocking the Trainer iPad the installation starts immediately and spent a few seconds.

About this Page

This page will inform you about the current status of the OneLMS and SiCourse App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first.
If you still experiencing any problems with the SiCourse iPad App please contact sicourse.support.industry@siemens.com.
If you experiencing any issues with OneLMS or the Web Portal please contact your local OneLMS Key User.

Status Page Documentation

You can find the documentation for this status page in the Trainer Wiki: User Documentation Status Page

Support SiCourse App

In case of SiCourse App issues please contact sicourse.support.industry@siemens.com

Support OneLMS

Please contact your local OneLMS Key User.
Further Information can be found in OneLMS SITRAIN Processes Wiki.