23rd July 2019

iPad Usage with SiCourse App 123 SiCourse App: Display of annotations type "text"

Description:

  • SiCourse App: Unfortunately, when using the text function for annotations, despite the current version of our standard software, characters in the annotated documents are truncated during upload for the participant. We have reported the problem with high priority to the supplier PSPDFKit and are waiting for the fault correction - hopefully this week.

Consequences:

  • App access possible
  • App login with CES possible
  • App login with alternativ login possible
  • App page down-/upload possible
  • OneLMS webclient available
  • OneLMS websites available
  • OneLMS trainerclient available

We are working on the solution with the highest priority. We apologize for the inconvenience.

About this Page

This page will inform you about the current status of the OneLMS and SiCourse App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
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If you have trouble with the app and this page does not show any problems, please check your local wireless network first.
If you still experiencing any problems with the SiCourse iPad App please contact sicourse.support.industry@siemens.com.
If you experiencing any issues with OneLMS or the Web Portal please contact your local OneLMS Key User.

Status Page Documentation

You can find the documentation for this status page in the Trainer Wiki: User Documentation Status Page

Support SiCourse App

In case of SiCourse App issues please contact sicourse.support.industry@siemens.com

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Further Information can be found in OneLMS SITRAIN Processes Wiki.